For high volume orders, it can take anywhere between 5~8 business days** for processing. Orders are typically processed within 2~3 business days** (normal volume) if all items in the order are in stock. Upon arrival, order processing will begin (detailed shipping updates can be found on our social media). Once a product releases in Korea, it takes about 2~3 business days** for it to arrive at our warehouse in the U.S. ** Civil and criminal penalties may result if there is unauthorized use or copies being produced/distributed of the character designs. These are not considered to be defects and cannot be the reason for return or exchange. ** Due to the nature of sewn/handmade goods, the shape of the doll's face and/or certain areas may not have a clean/perfect finish. If product gets wet or washed, place under shaded area to dry. Hand wash in lukewarm water with a small amount of neutral detergent. ** To avoid damage, do not put in the washer.
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